Players who want to redo their hair and other aspects of their character can go to the in-game barber shop, located in most major cities in World of Warcraft. This is different from an in-game race change, and only allows players to change their gender or redo all their character customization at once.

In modern World of Warcraft, players interested in changing their character’s gender need to purchase a $15 appearance change on the Blizzard store. But Blizzard is also changing some fundamental customization systems, most notably the ability to change your gender for free and at will. Character customization is a major initiative for Blizzard in World of Warcraft’s upcoming expansion, Shadowlands.